Delivery & Returns
Making a purchase
To make an order via our website, click on the item you wish to purchase and add the required quantity to your basket.
You will then be taken through our online purchasing process.
Our checkout uses the secure PayPal portal which also accepts credit cards.
We do not see or store any of your payment details. These are all handled by PayPal
To make an order via our website, click on the item you wish to purchase and add the required quantity to your basket.
You will then be taken through our online purchasing process.
Our checkout uses the secure PayPal portal which also accepts credit cards.
We do not see or store any of your payment details. These are all handled by PayPal
Electronic products
You will be supplied with your electronic download straight away. Please do not hesitate to contact us via email: karin@thebainclan.uk should you experience any problems with this.
Services
Marcus will contact you within 24 hours of purchase in order to arrange a mutual time for your appointment.
You will be supplied with your electronic download straight away. Please do not hesitate to contact us via email: karin@thebainclan.uk should you experience any problems with this.
Services
Marcus will contact you within 24 hours of purchase in order to arrange a mutual time for your appointment.
Physical Products
UK mainland deliveries & rates
Large Letter (Royal Mail 2nd Class)
- For Tumblestones, Crystal Sets & Nets (excluding Crystal Mandala Sets)
- £2.00 or free over £40
- Delivery in 2-3 working days
- Delivery Monday - Friday
- 0 kg to 2 kg: £3.50 or free over £40
- 2.1 kg to 5 kg: £5.00 or free over £40
- Delivery in 2-3 working days
- Delivery Monday – Friday
- FREE
- Please contact Wendy before choosing this delivery option during checkout!
EU deliveries & rates
Standard Delivery
- £15
- Delivery in 5-7 working days
- Delivery Monday – Friday
Rest of the World deliveries & rates
Standard Delivery
- £15
- Delivery in 7-10 working days
- Delivery Monday – Friday
Returns
We operate a 14 day no-quibble return policy. Please call or email us on: karin@thebianclan.uk as soon as possible to let us know that you are returning the item to us.
Returned items must reach us in perfect condition and, if possible, be in their original packaging.
Cost of postage for returned items is your responsibility. You may wish to post this as a tracked item to ensure it does not go missing in the post.
Please return to:
Wendy Daubney
41 Welton Rise
St Leonard’s on Sea
East Sussex
TN37 7RP
Once the item has reached us, and in its original condition, we will issue you with a full refund.
Faulty Goods
Please inform us immediately should there be a problem with any of our products or services.
Electronic goods: Contact karin@thebainclan.uk
Services: Contact healing@wayitis.net
Physical goods: karin@thebainclan.uk
If possible we will issue you with a replacement straight away.
We operate a 14 day no-quibble return policy. Please call or email us on: karin@thebianclan.uk as soon as possible to let us know that you are returning the item to us.
Returned items must reach us in perfect condition and, if possible, be in their original packaging.
Cost of postage for returned items is your responsibility. You may wish to post this as a tracked item to ensure it does not go missing in the post.
Please return to:
Wendy Daubney
41 Welton Rise
St Leonard’s on Sea
East Sussex
TN37 7RP
Once the item has reached us, and in its original condition, we will issue you with a full refund.
Faulty Goods
Please inform us immediately should there be a problem with any of our products or services.
Electronic goods: Contact karin@thebainclan.uk
Services: Contact healing@wayitis.net
Physical goods: karin@thebainclan.uk
If possible we will issue you with a replacement straight away.
